Terms & Conditions

US & International Customers

大多数订单在我们的美国或国际仓库之一的72小时内发货。根据制造商的不同，特殊订单可能需要2-3周或更长的时间。如果所有订单（国际/特殊订单除外），则可以退还全额退款（少货物），如果他们在抵达时不完全满足您的期望。请在抵达后的前72小时内与我们联系以获取RMA（返回授权号）。请返回其原始包装（和条件），以减少退款费用。All orders returned after seven (7) days are subject to a 20% restocking fee (shipping time is not included). Please contact us if you would like an extension, otherwise, terms stand.返回只接受在前三十(30) days with a minimum 20% restocking fee, depending on the condition and up to the discretion of New York Microscope Company. Under special circumstances, returns may be accepted after 30 days with a minimum of a 25% restocking fee. Reticles/Micrometers and Specialty Counting Chambers are nonrefundable once opened. Leica & Motic Microscopes, ProgRes, and Motic digital cameras are subject to a restocking fee and may be non-refundable depending on the camera ordered. Special orders including many parts, components, accessories orders online, called in or through a purchase order are subject to restocking fees if canceled. Please contact us for more details. Any product/item returned is subject to inspection and possible restocking fee. If received damaged and beyond repair, the product/item will not be refundable.Most items are shipped signature required unless requested otherwise.

If the incorrect product(s) was sent or the product was received defective/damaged customer must notify New York Microscope immediately and no more than three days upon receipt via email or phone. We will determine if the shipper/carrier needs to be notified to file a claim and follow their procedure. If no shipping claim is required, please contact us to arrange for the pick up. Upon receipt and inspection by our service technicians and/or manufacturer a replacement will be sent at no cost to the customer if deemed the customer received the product(s) defective or damaged.All Bank Wire Transfers are non-refundable.

所有国际订单和特别订单

定制的订单和特殊订单以外的公关oduct line are final sales, non-returnable. Please inquire within if you have any questions. If the incorrect product(s) was sent or the product was received defective/damaged, the customer must notify us no more than three days upon receipt. We will notify the shipper/carrier if a claim needs to be filed. If no shipping claim is required then it is the customer's responsibility to cover the return shipment to our location. Upon receipt and inspection by our service technicians and/or the manufacturer, if deemed the customer received the product(s) defective or damaged then a replacement will be sent at no cost to the customer.

Please note: all Customs, Duties, Import Taxes, Vats, etc. are the customer's responsibility.

Some accessories (are considered special order and) may not be returnable. Please inquire prior to ordering. As always, keep original packaging to avoid restocking fees or the possibility to return within 7 days.

All new microscopes carry the complete manufacturers' warranty of five years plus one free extended year. Reconditioned Microscopes are warrantied for one year.

我们保留更改所有价格的权利，恕不另行通知。可以为我们缺货的物品提供替换，当然也可以在事先批准的情况下提供替换。我们对印刷错误不承担任何责任，有些图片可能无法代表待售物品，请参阅说明。我们不懈地努力确保我们网站中信息的准确性。我们对供应商的可用性，印刷错误，技术不准确，产品定价错误或遗漏概不负责。beplayapp怎么下载纽约显微镜公司有权取消以不正确的价格列出的任何产品或以不正确信息显示的任何订单，无论是由于印刷错误（供应商错误）还是其他订单，以及您的订单是否已接受或您的信用卡带电。通过取消任何此类取消，如果您的信用卡已被收取购买，我们将立即向您的帐户提供全部信贷。在大多数情况下，我们将为任何不便提供额外的折扣。谢谢你的理解。

通过我们的安全网站在线下订单，让您有信心和安心。很乐意接受电子邮件，传真，电话和邮件订单。为了您的安全和保障，我们使用完全安全的在线订购表来对所有客户信息进行加密并传输所有订单。我们接受企业，学校，医院，实验室以及任何政府机构或市政当局的采购订单。我们为美国客户和邻居的付款条款是按采购订单，银行电汇或信用卡的；很乐意接受美国运通，签证和万事达卡。一些例外适用于我们的邻近朋友和国家。对于我们的国际客户，银行电汇或通过PayPal授权时。A 3% credit card fee may be applied to all International Orders depending on the product at the time of purchase. All international order will be shipped to the billing address of the credit card or Paypal confirmed addresses. All customs fees, taxes, and duties are the sole responsibility of the buyer. All orders are fully insured. Shipping charges vary depending on weight and location. Our organization can accommodate any size order including bulk and international bidding and contact us for quantity discounts.

显微镜服务和维修

机械，光学和电气维修的一年保修。

New York Microscope Company is not responsible for any microscope(s)/parts/equipment left in our shop facility after 120 days if customer refuses to pay for repair, estimate or return shipping or does not respond to our attempts to advise estimate. (We have the right to dispose or keep all shop repair left unclaimed for over 120 days).

Shipping & Returns

Free UPS地面运输适用于大多数特殊促销/假期订单超过$ 199.00及以上（多个项目订单必须完整运送到一个目的地，否则将适用其他运输费用。）仅适用于运送到大陆上有效地址的订单美国，运输费将被添加到美国以外的任何订单中。如果要求加快运输（第二天，第二天或第三天），则将适用全部运输。

返回商品以进行退款的客户最初是通过免费送货促销发货的，可能是对原始交易期间产生的所有实际运输费用负责。

All Scalar DG-3x portable digital microscopes and accessories are non-returnable.

All of the Steindorff® Digital LCD Microscopes and Steindorff® Specialty Microscopes are made to order. Please allow approximately 6 - 8 weeks for delivery. Earlier delivery may be possible. All Steindorff® Digital LCD and Specialty Microscopes are final sales, and may not be canceled or returned.

Some Steindorff microscopes are non-returnable, see product page for details.

All Motic, Swift, Jenoptik/ProGres, Leica & Mitutoyo products are non-returnable.

All OPTIKA microscopes and accessories are non-returnable.

Microscope Camera Couplers are special order and non-returnable.

Some Leica Microscopes and specially configured microscopes are special order and are non-returnable.

某些微米/网状，滑块微米/级微米和专业计数室可能无法返回。由于玻璃的敏感性和划痕的可能性，可能会适用补货费。

Evaluations

如果在收到产品后一周内未退还该物品，则所有发送评估的产品均至少要支付20％的进货费。如果需要更长的评估期，请与我们联系，请与我们联系以获取RMA号码，以将产品退还给制造商直接到我们的位置。所有产品必须以原始包装返回，并且在与收到的新销售状态相同的情况下，否则，可能会适用额外的补货费。客户负责所有运输费用。

Price Match Guarantee

*Exclusions apply to any price match

All - Leica, Swift and all special and custom orders are excluded from price match.

Third-Party Vendors and Cookies

Third-party vendors, including Google, show our ads on sites on the internet, and use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

PPE Disclosure

Due to COVID-19 and other related viruses, the unprecedented demand for PPE products has caused a global shortage of raw materials. Manufacturers may substitute comparable materials offering the same specifications. Prices may change daily based on the supply and demand of the PPE. For health and safety reasons, PPE products are not returnable.

Due to these unprecedented times and reasons beyond our control, delivery times may vary from the quoted times.